GoTo expands relationship with Ingram Micro to offer IT support and management on the Cloud Marketplace

Aerial view of road cutting through a forest, representing expanded relationship between GoTo and Ingram Micro to Offer IT Support and Management on the Cloud Marketplace

 

GoTo Resolve for Managed Service Providers brings remote management and monitoring backed by zero trust security to Ingram Micro Cloud Marketplace customers

BOSTON, OCT. 18, 2022GoTo, the all-in-one business communications and IT support platform, and Ingram Micro today announced the new GoTo Resolve for Managed Service Providers (MSPs) offering will soon be available for purchase through the Ingram Micro Cloud Marketplace. GoTo Resolve for MSPs is the latest addition to the suite of communications and IT support products from GoTo available through Ingram Micro, and the first offering available specifically on the Cloud Marketplace.

“There is a huge demand for managed services in the marketplace right now, and we recognized the need to make access to our new GoTo Resolve solution for MSPs as easy as possible,” said Dave Campbell, Head of Remote Support Group Strategy and Growth at GoTo. “Ingram Micro was the ideal partner to make that happen. Our history of success working together means they have a deep understanding of GoTo’s product value, and their impressive global network of solutions providers and focus on cloud technologies made the Cloud Marketplace a natural home for GoTo Resolve for MSPs. We’re very excited to expand our relationship to provide more businesses with the access to IT support and management capabilities they need.”

The Ingram Micro Cloud Marketplace is the world's largest one-stop shop for cloud-based solutions, enabling businesses to easily purchase, provision, manage, and invoice leading cloud applications via a central ecommerce platform. The addition of GoTo Resolve for MSPs allows partner organizations to purchase the solution through the channel of their choice, and the platform’s automated purchasing and provisioning processes provide buyers with seamless setup and management of the solution.

GoTo Resolve for MSPs enables Managed Service Providers to meet the evolving needs of today’s SMBs with frictionless, fast, and flexible support, without the hefty price tag. The solution provides MSP-specific account administration and reporting features, PSA integrations, and modern Remote Monitoring and Management (RMM) capabilities, all with GoTo’s best-in-class remote support tools to easily support and troubleshoot clients’ IT assets. GoTo Resolve for MSPs is also backed up by a first-of-its-kind zero trust security architecture within an RMM solution, safeguarding MSPs and their customers from increasingly prevalent software supply chain attacks.

To learn more about GoTo Resolve for MSPs, visit goto.com/it-management/resolve/msp.

About GoTo:

GoTo, the only all-in-one solution for business communications and IT support, makes IT easy and affordable. Built for small-to-medium-sized businesses, but powerful enough for the enterprise, GoTo’s portfolio, which includes GoTo Connect, GoTo Resolve, Rescue, and more, powers nearly 800K customers’ unified communications & collaboration (UCC) and IT management & support needs. At GoTo, we help you to stay connected to what’s most essential: your customers and employees. With more than 1 billion people joining meetings and webinars, half a billion support connections and over $1 billion in annual revenue, the remote-centric company’s physical headquarters is in Boston, Massachusetts, with additional offices and more than three thousand home offices in North America, South America, Europe, Asia, Australia, and beyond.

About Ingram Micro:

Ingram Micro helps businesses realize the promise of technology. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships set Ingram Micro apart and ahead. Discover how Ingram Micro can help you realize the promise of technology. More at www.ingrammicro.com.

Media Contact:

Ed Cruz

Press@goto.com

617-279-2443