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GoTo Resolve frente a TeamViewer

Al contrario que TeamViewer, GoTo Resolve ofrece asistencia de TI ultrasegura con SSO y administración de tickets, además de integrar supervisión y gestión remotas.

Versión de prueba gratis de 14 días
Award winning GoTo Resolve multi-channel platform support tools.
¿Busca la mejor alternativa a TeamViewer? Le presentamos GoTo Resolve.
GoTo Resolve Premium TeamViewer Corporate
Asistencia y software de acceso remotos Green checkmark. Green checkmark.
Supervisión y gestión remotas Green checkmark. Red cross to indicate unavailability.
Administración de tickets de soporte técnico Green checkmark. Red cross to indicate unavailability.
Seguridad Zero Trust líder en el sector Green checkmark. Red cross to indicate unavailability.
Precios claros Green checkmark. Red cross to indicate unavailability.
Antivirus Management ** Green checkmark. Red cross to indicate unavailability.
Pre-scripted, step-type automation Green checkmark. Red cross to indicate unavailability.
Patch Management Included $$ Green checkmark. Red cross to indicate unavailability.
Device Monitoring Included  $$ Green checkmark. Red cross to indicate unavailability.
Remote Execution Included  $$ Green checkmark. Red cross to indicate unavailability.
Asset Management Included  $$ Green checkmark. Red cross to indicate unavailability.
Integrations Included  $$ Green checkmark. Red cross to indicate unavailability.
*TeamViewer offer AI-assisted scripting only
**TeamViewer only support ThreatDown (powered by Malwarebytes)
$$ TeamViewer offers only as a paid add-on

GoTo Resolve outperforms TeamViewer where it matters most

See the top 3 reasons IT leaders and small- and medium-sized businesses are turning to GoTo Resolve vs. TeamViewer for consistent, consolidated support.

Vea cómo GoTo Resolve supera a TeamViewer

Security

Arquitectura de seguridad Zero Trust

En comparación con los riesgos de seguridad asociados con el método de autenticación de TeamViewer, ID y contraseñas reutilizables, GoTo Resolve ofrece la primera herramienta de control de acceso Zero Trust basada en la identidad del sector, lo que mitiga los riesgos gracias a unos códigos de sesión únicos y un sencillo applet de ejecución.1

Diagram of GoTo Resolve's zero trust security architecture with signature key.

ease of use

Funcionalidad RMM integrada

Las herramientas integradas de supervisión y gestión remotas (RMM) de GoTo Resolve son livianas y le permiten realizar tareas esenciales como obtener diagnósticos del sistema, automatizar tareas repetitivas e instalar software, todo ello sin conocimientos de creación de scripts. TeamViewer no es capaz de algo así.

GoTo Resolve support dashboard with options for instant remote support, mobile device support, and camera share.

functionality

Incluye administración de tickets de soporte técnico

Sin la administración de tickets integrada, los usuarios de TeamViewer deben recurrir a integraciones que se suman a los costes. La solución de administración de tickets para cualquier dispositivo está integrada en GoTo Resolve. Los tickets conversacionales proporcionan funcionalidad de servicio de soporte para MS Teams, además de funcionar con los tickets tradicionales.

Profesional de TI que utiliza en su portátil la función de administración de tickets del servicio de soporte de GoTo Resolve para responder la pregunta de un usuario (realizada mediante un ticket conversacional) acerca de cómo añadir una impresora a sus dispositivos conectados
"GoTo Resolve allowed us to do more in the first week than we were able to accomplish in a year with our previous RMM solution (TeamViewer), and at a fraction of the cost."
Steve Snider, System Administrator Eastern Industrial Automation
"GoTo Resolve allowed our small-but-mighty team of agents to provide a variety of support: from powerful proactive support like task automation to simple, fast remote control with ease."
Mark Darrah, Owner Nationwide IT Consultancy
"GoTo Resolve's user- and agent-friendly remote support functionality is invaluable for our core support use cases, while the rapidly expanding endpoint management features give us many new avenues of support to offer our customers and grow our business."
Yaron Assabi, Founder Digital Solutions Group

See why IT pros pick GoTo Resolve

With so many amazing features, GoTo Resolve has become a favorite for IT leaders across all industries. Here’s just a glimpse of what our all-in-one IT support solution has to offer.

It’s time to make more possible with GoTo Resolve

For a limited time, switch to GoTo Resolve and receive 6 free months of game-changing IT. Contact our team or get started with your free 14-day trial today to learn more.

Start for Free Contact Sales
Promotion ends September 30, 2024, at 11:59 PM EDT time. Offer valid for net-new GoTo Resolve customers only.
This offer cannot be applied to product renewals or product swaps.
  1. https://oxleyconsults.com.ng/aritcle/potential_risk_of_remote_access_software/
  2. https://www.zdnet.com/article/following-oldsmar-attack-fbi-warns-about-using-teamviewer-and-windows-7/
  3. https://www.bleepingcomputer.com/news/security/teamviewer-confirms-undisclosed-breach-from-2016/
  4. https://www.bleepingcomputer.com/news/security/teamviewer-abused-to-breach-networks-in-new-ransomware-attacks/
  5. https://www.g2.com/compare/goto-resolve-formerly-gotoassist-vs-teamviewer-remote?category_id=&company_segment=
  6. https://www.youtube.com/watch?v=zNH65Zezyxo&list=PLYvl6So5EtRdtKY0-cxrUV3UalYAXLEEj&index=4
  7. https://www.goto.com/resources/case-study-tti