Efficiently monitor and handle incoming calls
Fast, accurate, and intuitive: Streamline call management with an Attendant Console built for peak efficiency and satisfaction.
![GoTo Connect’s Reporting and Analytic dashboard.](/-/media/images/url/connect/attendant-console/go-hero.png?la=en&h=619&w=1100&hash=2232504855235B0FEE5F885FCEA4D170)
Better manage customer interactions
GoTo’s Attendant Console makes it easy for receptionists and operators to personally manage real-time incoming calls. Enable staff to easily handle incoming calls, transfer them to the right extensions, and manage call routing with one consolidated hub.
![Thumbnail features GoTo’s Attendant Console for receptionists and operators.](/-/media/images/url/connect/attendant-console/go-story-text-image-1.png?la=en&h=740&w=1110&hash=25FFAF753BD4DB1E7E93B0BFC30222BD)
Gain "at-a-glance" visibility
Get a full and easy-to-see detailed view of the users, calls, queues and ring groups across your organization and enjoy the ease of drag-and-drop call routing features to optimize in real time.
![Close up view for GoTo’s Attendant Console in real time.](/-/media/images/url/connect/attendant-console/go-story-text-image-2.png?la=en&h=740&w=1110&hash=D9F33BE7CC5C88E30410766C9B15F1A8)
Handle high call volumes with ease
Operators can intervene during high inbound communications to utilize tools like the presence monitoring dashboard to optimize routing decision-making and ensure great customer experiences every time.
![Showcasing operators monitoring dashboard for routing decision-making.](/-/media/images/url/connect/attendant-console/go-story-text-image-3.png?la=en&h=740&w=1110&hash=D4563AA5E24C1BFE4855CDDB048A9B87)
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99.999% uptime
Low bandwidth usage and distributed cloud architecture keep you up and running. -
#1-rated support
Our 24/7 customer support is #1 on the most trusted independent review sites. -
Top-notch security
Enterprise-grade security features and compliance with standards like SOC 2 Type II and GDPR keep your data safe.
Discover your new GoTo
See how our new Attendant Console add on can help you streamline call management and improve customer satisfaction today.