Hear the future of customer experience
Bring a natural, helpful virtual assistant to your business with AI Receptionist.
AI Receptionist
Answer every call, anytime, with our AI-powered virtual receptionist
Your 24/7 smart assistant for answering calls, automating tasks, and improving customer service at every step.
Stop missing calls and revenue opportunities. Our AI virtual receptionist is built directly into GoTo Connect and answers every call instantly, books appointments, and captures customer information without adding headcount or third-party tools. One unified platform that captures every opportunity.
- Capture every revenue opportunity: Our AI phone receptionist answers every call, books appointments, sends SMS follow-ups, and eliminates missed opportunities.
- Deliver a great customer experience: Routine questions are resolved instantly, callers are routed intelligently, and every customer is greeted in their preferred language with a natural, human-sounding voice.
- Stay in control with complete visibility: Customer data, call history, and AI interactions live in one platform with real-time observability into every conversation, ensuring AI represents your business exactly as you expect.
Be available whenever your customers need you
With 24/7 call handling, AI Receptionist ensures no lead or inquiry goes unanswered—even after hours. Whether it’s connecting a caller to the right department or capturing important details for fast follow-up, this smart assistant makes sure your business never misses a potential opportunity.
Let your team focus on what really matters
By handling routine calls, managing repetitive tasks, and syncing contact interactions across CRMs, our virtual receptionist solution helps your staff spend less time tied up on the phone and more time dedicated to higher-value work. Your customers get faster service, and your team gets the freedom to focus on growth.
Quick, accurate responses delivered seamlessly
AI Receptionist answers calls with precision, cutting down on wait times, transfers, and confusion. Our virtual receptionist uses FAQ and knowledge-base resources to provide AI-driven responses to routine questions. Because it also gathers key details during every interaction, callers are connected to the right person with all the context needed for frustration-free handoffs.
Our success stories
95% reduction in missed calls
“Thanks to AI Receptionist, those hang-ups are gone, which means our marketing dollars are actually getting to a salesperson.”
- Beverly Parker, Director of Human Capital, Ideal Partners
Ideal Partners
Bob Johnson Imports
Rick Hill Imports
MV Transportation
AI that works flawlessly with no extra hassles and no integration headaches
Our virtual phone receptionist is ready to work within minutes, with a simple setup process that doesn’t require a technical degree. AI Receptionist is part of the GoTo Connect unified platform, so you can align it to your existing business workflows. Built-in reporting lets you observe how the AI interacts with callers in real time, giving you full confidence in both the system and its ability to meet your business needs.
Customizable service to connect with every customer
With AI Receptionist, you can greet every customer in their native language and familiar regional accent. Supporting 10+ languages, customizable tones, personalized greetings, and the flexibility to match your brand's voice, our AI receptionist software ensures that every customer in every location feels personally welcomed.
Get every caller to the right place with the right answer
Build the perfect conversation flow. Easily set up your virtual receptionist to answer questions, capture info, route calls, and take action so every customer gets exactly what they need.
Define a tone that feels personal, polished, and unmistakably yours
Choose from a range of lifelike voices, accents, and languages so your receptionist sounds natural, professional, and true to your brand from the very first “hello.”
- Global reach, local feel: Offer a natural experience to callers anywhere, with voices available in multiple languages and accents.
- Custom greetings: Craft your opening message to make the perfect first impression every time.
- Tailored tone: Set a professional or conversational style that reflects your brand’s personality.
Personality
Conversation flow
Analytics
Don’t let another call—or customer—go unanswered.
See how GoTo Connect’s AI Receptionist can transform your customer experience and streamline your workflows.
FAQs
What is a virtual receptionist?
Can GoTo Connect’s AI Receptionist help improve customer satisfaction?
How does this AI answering service benefit my business?
Are AI-powered virtual receptionist solutions suitable for small and medium-sized businesses?
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Can I calculate the ROI of AI Receptionist for my business?