Seamless integrations with top business platforms
The GoTo Connect Phone System plugs into your existing business systems to streamline and optimize your customer experience.
GOTO CONNECT PHONE SYSTEM
The award-winning business phone system
Grow your business with a smart, cloud-based phone system that includes integrated meeting and messaging—everything you need in one solution.
calls a day
award-winning
availability
100+ features with an easier-than ever admin to power your business
Practical AI that makes you more efficient
- AI Receptionist: This add-on augments human interactions by automating tasks across digital and voice channels.
- Admin GoPilot: Smart AI-powered support directly within GoTo Connect’s admin interface.
- Advanced Reporting: Harness the power of AI to unlock actionable insights from every customer interaction with this add-on.
- Meeting Summaries: AI-powered summaries of each call, so you never forget what was said.
Utilize Practical AI
Customize a softphone
Configure call flows
View dashboards
Simplify setup
Never miss a call again with GoTo Connect’s AI Receptionist.
- Capture every revenue opportunity: AI Receptionist answers every call, books appointments, sends SMS follow-ups, and eliminates missed opportunities.
- Deliver a great customer experience: Routine questions are resolved instantly, callers are routed intelligently, and every customer is greeted in their preferred language with a natural, human-sounding voice.
- Stay in control with complete visibility: Customer data, call history, and AI interactions live in one platform with real-time observability into every conversation, ensuring AI represents your business exactly as you expect.
GoTo Connect works for any industry
Make your dealerships more efficient
- Create a seamless experience for both your customers and your dealership staff.
- Ensure customers always see your dealership's Caller ID, even when staff calls from their personal phone with the GoTo app.
- Equip your sales team to show customers live video of the car, and gather feedback from customers on what's important to them (for upsell opportunities and more).
- Integrate GoTo Connect with the tools you use like: Momentum, CarWars, Purple Cloud and Tekion.
Automotive
Education
Healthcare
Government
Retail
LOOKING FOR MORE?
Explore Connect CX
In addition to a phone system, GoTo Connect CX offers the most comprehensive suite of AI-powered customer experience tools.
- Web chat, WhatsApp, Facebook, and Instagram
- SMS campaigns
- Advanced reporting and integrations
- Centralized inbox
FAQ
Does GoTo Connect provide unlimited calling minutes?
Can I use my existing business phone number? How long does it take to port over my old number?
Do I need hardware or a VoIP phone to use the GoTo Connect cloud phone system? Which phone brands are compatible with GoTo Connect?
Is SMS included in GTC Standard plan? How many free messages do you get is there a charge for any SMS sent outside of the plan?
Does GoTo Connect offer toll-free numbers?
What is AI Receptionist and is it part of GoTo Connect?
How can I add AI Receptionist to my GoTo Connect plan?
How can I calculate the ROI of AI Receptionist for my business?
Meetings
- Up to 250 participants
- 50 simultaneous webcams
- Conference calling
- Screen sharing
Messaging
- Team chat
- SMS and MMS
- File sharing
- One-click jump to meeting
Discover your new business phone system
Get one app for all your communication needs.