Success Story: Seminole State College
With a small IT department of just six people, Seminole State College needed to ensure everyone on the team understood each system to provide support as needed – something that was difficult due to an aging on-premises PBX system. Not only did their previous outdated phone system lack the level of flexibility they needed for off-campus phones, it wasn't cost effective to support and maintain. Seminole State College selected GoTo Connect to improve how the students, faculty, and staff communicated while ensuring reduced costs. GoTo Webinar connected the community for critical meetings and GoToAssist rounded out the complete solution to allow their IT department to provide virtual assistance to faculty and staff with computer or connectivity issues. The College has enjoyed many benefits, including an improved level of communication and business continuity througout the pandemic.
Seminole State College is a rural community college facing different challenges than larger education providers. Serving a diverse community, including many low-income students, the college dedicates itself to enhancing the region’s economic, cultural, and educational vitality by offering learning opportunities for all.
“GoTo came to us and said, ‘we want to give you more than just a regular VoIP system; we want to give you video conferencing and a complete communications app with GoTo Connect.’ Then we added GoToAssist and GoTo Webinar. That’s what really sold us, the complete package.”
-Marc Hunter
IT Director, Seminole State College
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