MES Computing, a brand under The Channel Company, recognizes GoTo as a vendor on its exclusive 2024 MES Midmarket 100 list. The MES Midmarket 100 awards forward-thinking technology providers that offer solutions to support the growth and innovation of midmarket organizations.
The selected vendors have proven to be reliable partners dedicated to enabling midsize organizations advance their businesses further. This year, MES Computing featured GoTo on the Midmarket 100 list, highlighting its available solutions to help organizations grow with simple yet secure IT and business communication technology. Equipped with a cloud-based phone system that includes customer engagement tools and contact center solutions, GoTo’s impressive portfolio of products paves the way for midmarket organizations to take it to the next level.
GoTo established itself as a leader in the technological solution industry by offering midmarket organizations years of expertise, 24/7 technical support, top-tier deployment teams, and more. These specialized support services are tailored to meet the unique needs of midmarket organizations; GoTo understands that as midsize organizations focus on growth, it is crucial to eliminate technical and support issues from their growing to-do list.
Among the solutions GoTo has tailored for midsized companies, GoTo Connect Contact Center Complete stands out as an all-in-one, AI-powered customer communication solution designed to make teams more productive and customer interactions valuable. With features like One Unified Admin to streamline management with a single admin interface and Dial Plan Editor for intelligent call routing strategies, GoTo makes managing and developing your business a seamless experience.
GoPilot is another powerful feature that midmarket organizations use to benefit from AI assistance. GoPilot makes navigating the GoTo Resolve remote IT support solution frictionless, as customers can quickly and easily perform actions through its dynamic conversational interface with just a few clicks.
Michael Day, Vice President of Global Partner Sales, further highlights why GoTo’s products and solutions are ideal for midmarket organizations. “At GoTo, we understand the challenges that midmarket organizations face while growing and competing to provide superior customer experience and tackle ongoing IT challenges. It is essential for our products to not only be robust and powerful, but easy, fast, and simple to deploy. GoTo Connect Contact Center Complete allows mid-sized businesses to deliver better customer satisfaction with an all-in-one AI-powered solution. Plus, with GoTo Resolve, businesses can deploy an all-in-one IT support software with zero trust architecture that can grow as they do.”
Industry-leading technology, paired with zero trust security, makes GoTo the ideal solution for midmarket businesses to supercharge innovation and growth. If you’re looking to equip businesses with the right solution to expand their organization and improve operations, GoTo can help you get started through their Partner Network.
To learn more about the GoTo Partner Network, visit the page here.
About The Channel Company:
The Channel Company enables breakthrough IT channel performance by connecting and empowering technology suppliers, solution providers, and end users. With over 40 years of experience, The Channel Company utilizes expert knowledge to envision innovative solutions within the technology marketplace.
About GoTo:
GoTo simplifies IT and business communications, allowing organizations to focus on what's important: their teams and customers. The GoTo portfolio featuring flagship products GoTo Resolve, GoTo Connect, and LogMeIn Rescue offers solutions that help businesses save both time and money.
