The software space is packed with solutions that promise better work. But what about a solution that can also provide a better work life, with easy-to-use IT. The tech that helps you connect shouldn’t be complicated and shouldn’t require long calls with customer support — it just needs to work. GoTo Connect is the all-in-one platform for phone, meeting, and messaging. Here are 5 reasons why businesses choose GoTo for unified communications and collaboration.
1. Robust portfolio of tools
The future of flexible work requires more than links to video meetings. A unified, cloud-based app lets you access calls, contact center, video meetings, chat, and more in one convenient place. Many organizations rely on a patchwork of vendors to meet all their needs, which can lead to implementation frustration and a burden on IT teams. With GoTo Connect, an all-inclusive platform, businesses can bundle phone, meeting, and messaging, with a webinar platform, contact center, and more.
2. Streamlined and reliable technology
With 99.99% uptime, you can count on a reliable solution. Cloud-based tools don’t have the on-premises limitations of traditional phone systems. Users can seamlessly switch between chat and a call, or host a quick video meeting with one click. You can also switch between devices, from desktop to mobile, with no interruption. This helps teams collaborate in real time, even when not physically together. Work can happen anywhere. And outside participants can join simply on the web without any downloads.
3. Number one for customer support
GoTo has a vast support site to answer any questions from get started guides to app integrations and everything in between. GoTo Connect is easy, every user will seem like a pro — but if anything does arise, a 24/7 support line is available. A customer shared, “as a seasoned IT professional, I like my tech support to realize that I’ve already gone through the troubleshooting before I bother them with my phone call…what I got was the very responsive support who was quick to realize I’ve done my due diligence.”
4. Best admin tools on the market
GoTo Connect can be deployed in one day, with little technical expertise. Admin tools make IT life simpler with easy call routing, a drag and drop dial plan editor, and easy-to-assign roles. With one admin portal, valuable time is saved. A finance and insurance company shared, “It’s incredibly user-friendly and easy to navigate, by far the simplest I’ve ever seen…”
5. Affordable and accessible price
Built especially for small to midsize businesses, GoTo Connect is available at a fraction of the cost of enterprise-size solutions, with the same capabilities. It’s your best value for money.
GoTo Connect is here and ready to help you elevate every customer interaction. Learn More.