Easy-to-use interface
ConnectWise Automate can take years to learn, and generally requires a dedicated person to manage. GoTo Resolve’s refreshingly simple drag-and-drop, no-code interface lets you run essential tasks without prior scripting knowledge.
Best-in-class security
ConnectWise made headlines in 2020 when a flaw in Automate resulted in a ransomware attack which affected over 20,000 customers. Between GoTo’s zero trust security architecture and spotless security reputation, rest assured that your customers’ data is safe.
Why choosing ConnectWise might be unwise
It’s complicated
Connectwise Automate is known for its steep learning curve. Customers note the time investment to understand and maintain the tool “never seemed to finish.” Ramp-up time1 is not included in the initial term, which lengthens the contract period. GoTo Resolve makes it easy to complete essential RMM tasks, without scripting knowledge.
It’s costly
With an RMM solution like Connectwise Automate, not only are you paying for the cost of the product, you’re paying for the extensive training required to get the most out of it – as well as the overhead of the dedicated employees you’ll need to manage the tool.
It’s dated
With Automate being nearly 20 years old, and ConnectWise lowering investment2 in favor of other products, customers describe the interface as “archaic”3 and the platform as “painfully slow.”4 GoTo Resolve’s best-in-class tools are constantly updated with the most current technology.
See why IT pros pick GoTo Resolve
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Simplified experiences
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Advanced capabilities
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Unbeatable security
- Zero trust security architecture
- SSO & MFA
- Seamless integrations
- Plus, NEW features added all the time!
You deserve better IT
See what secure all-in-one IT support can do for your business.