ATMC faced multiple challenges that hindered collaboration and communication among students and academic staff. Their outdated legacy phone system lacked essential features such as tracking and reporting capabilities, limiting the adaptability of the workforce in remote work or flexible work arrangements.

GoTo Connect proved to be the ideal choice, offering seamless integration with existing IT infrastructure and cost-effectiveness. It not only bridged communications during downtime incidents but also provided a single platform for managing interactions and improving day-to-day productivity. The results were impressive, with enhanced data analytics, improved employee productivity, and positive feedback from internal personnel.