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GoTo Connect for Healthcare
The all-in-one, AI-powered patient communication platform built for healthcare practices. Secure by design.
Answer more, schedule more, care more
Every missed call is lost revenue
Stop losing patients to voicemail. Intelligent routing directs patients exactly where they need to go, every time.
Work smarter, not harder
Leading EHR integrations and AI-powered automation eliminate repetitive tasks so staff can focus on patient care.
Stay compliant without complexity
Built-in encryption, audit trails, and access controls protect PHI and support your HIPAA compliance.
Powerful features your practice needs
Unified communications
Consolidate voice, video, and messaging in one place so staff can focus on care without sacrificing productivity.
- No patient call goes unanswered, even during peak hours or after hours
- Every interaction logs to the right patient record, capturing every detail
- Centralized inbox makes coordinating patient messages effortless
Advanced call management
Real-time AI-powered insights help you identify issues early, act before they escalate, and make data-driven decisions.
- Live dashboards capture queue spikes and SLA risks
- Instant alerts let you adjust staffing or routing across any location
- AI-powered coaching improves call quality and boost first-call resolution
AI built to reduce burden and elevate care
AI-powered tools help healthcare teams spend less time on documentation, respond to patients faster, and improve care without adding staff. Experience intelligent patient support that never sleeps with our AI Receptionist.
Less friction, more patients, better outcomes.
Practices
Lower costs, boost revenue, and improve patient satisfaction.
- Automated reminders reduce no-shows and cancellations, keeping schedules full and protecting revenue.
- 24/7 coverage eliminate gaps and costly answering services so no patient call goes unanswered.
- Real-time performance dashboards monitor call volume and staffing needs across all locations.
Practices
Care Teams
Patients
Trusted by leading healthcare providers
“Our ability to connect with patients quickly through different modes of communication, whether that’s a text message or a phone call improved vastly when we switched to GoTo.”
— Katheryn D’Onofrio, Healthcare Service Line Director, ARSA
- ARSA's connection rates jumped from 63% to 89% in just six months after switching to GoTo Connect.
ARSA
Vista Healthcare
Tenet Healthcare
Provides security, encryption and access controls to support data compliance requirements.
Frequently asked questions
Can I use GoTo Connect for telehealth services?
Does GoTo Connect provide HIPAA complaint video calling?
Does GoTo Connect integrate with Electronic Health Records (EHR)?
What are the benefits of using a cloud phone system for a hospital or medical facility?
Is GoTo Connect scalable as my healthcare practice grows?
How do I get started with GoTo Connect?
Better patient outcomes start with better communication.