GoTo Resolve is the "One Tool to Rule Them All" for Telecom Technicians

Graphic showing five IT support and management vendors that TTI  was using prior to moving to a single solution in GoTo Resolve.

Telecom Technicians, Inc. (TTI) provides the best solutions for corporate enterprise networks, carrier services, business systems, security systems and more.

Sam Kauffmann, IT Manager, Telecom Technicians, Inc., has been relying on GoTo Resolve to get his job done since December 2022. Thanks to GoTo Resolve, Sam and TTI were able to simplify their tech stack, reduce IT spend, and make up for wasted time.

Thanks to GoTo Resolve, TTI was able to:

  • Reduce the number of solutions in their tech stack by 80%
  • Reduce their IT spend by nearly 70%
  • Increase Sam’s capacity to support customers by 50%

But managing and monitoring both company and customer equipment wasn’t always easy for TTI, and it most certainly wasn’t as affordable.

See how TTI was able to reduce their tech stack, better support customers, and save today.

Telecom Technicians, Inc. (TTI) was established in 1984 as a provider of network installation services. Today, TTI is a partner to dozens of businesses providing the best solutions when it comes to corporate enterprise networks, carrier services, business systems, security systems and more.

“I came from companies that used other software for Remote Management and Monitoring and Helpdesk. I knew that there were other products out there and that there was way to administer them all through a single pane of glass.”

 

-Sam Kauffmann

IT Manager, Telecom Technicians, Inc.

It’s time to simplify IT

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