Civilserve wanted to move away from a standard telephone system and quickly realised that you can help your customers with the right tools for seamless collaboration and communication. The change from a conventional telephone system to a VoIP system was a complete success. Thanks to GoTo Connect, employees and freelancers became more flexible with being able to work from home or on the go. Civilserve has also been rated as having excellent availability and always having a contact person on the phone. As a result, they were able to increase the number of satisfied customers and save valuable time. With the integration of GoTo Connect, Civilserve has taken the leap into future work quickly and easily.