Success Story: Helpdesq
Discover how the all-in-one remote support and management features of GoTo Resolve are helping IT services company Helpdesq deliver on its promise of people-focused IT support. Find out why Helpdesq values the ease of use for its engineers, the unique camera-share feature, and the proactive remote monitoring capabilities – as well as the responsive service provided by GoTo product developers.
Founded in 1985, Helpdesq provides flexible, people-focused, pay as you go IT support and fully managed IT services for small-to-medium sized businesses.
“The feature our engineers like the most is camera-share, which has become absolutely crucial to us. It’s a tool that no other platform offers and has really enhanced the service we can provide to customers.”
-Chris Ball
Managing Director, Helpdesq