LogMeIn Resolve (formerly GoTo Resolve) AI Features for IT Management and Support

Meet AI-powered IT management and support for the future

Experience practical, human-centric AI designed to streamline IT workflows, resolve challenges swiftly, and elevate expertise.

Improve Efficiency and Control with AI-powered IT Management

Woman uses LogMeIn Resolve AI powered platform.

AI-Powered Insights for Smarter IT Decisions

AI-powered insights give IT the clarity to confidently make decisions, boost efficiency, and maintain control.

Interactive Assistant

Interactive Assistant

  • Simplify routine tasks such as performing device diagnostics, analyzing problems, identifying updates, and more.
  • Access company-specific knowledge base information for tailored responses.
  • Perform critical actions and receive real-time responses to queries via voice command or text input in any language.
AI chatbot assisting a user with a screenshot translation.

Powering IT Efficiency with Intelligent Automation

Intelligent problem resolution helps automate solutions to complex challenges and allows IT teams to handle workloads efficiently.

Enriched Remote Support Sessions

Enriched Remote Support Sessions

  • Perform diagnostics during remote sessions—run scans, identify issues, and receive resolution suggestions.
  • Resolve issues faster with access to company-specific knowledge base resources
  • Tackle challenges with screen interpretation and language translation, concluding sessions easily with AI-powered session notes.
Example of remote support session compiled for review with Resolve AI.

Feature Spotlight: The Virtual Technician

Example Resolve executable plans.

Frequently asked questions

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Start using AI-powered IT Management with your free LogMeIn Resolve Account

Make support simpler than ever with human-centric AI designed to streamline IT workflows.