Revolutionize Your Dealership with GoTo Connect
Power your dealership from sales floor to service center, all-in-one application.
Deliver exceptional experience to drive sales and build loyalty.
Discover how AI-driven tools and seamless omnichannel communication can revolutionize your customer experience. GoTo Connect makes sure employees and customers stay in touch whether you’re closing a deal or scheduling a service appointment.
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Never miss a message
Engage across multiple channels and offer personalized support across every department, from any device. -
Never miss a sale
Improve lead management, sales collaboration, and customer follow-up to increase sales and move inventory. -
Never miss a connection
Centralize communication with a single dealership number for calls, texts, and live video updates.
Everything your dealership needs to communicate, collaborate, and elevate customer experiences
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Phone System
Modernize communications
Customize your own cloud-based phone system with 100+ features, including unlimited call routing and auto attendants — easy to deploy, manage, and scale. -
Connect CX
Increase satisfaction
Engage customers across voice, WhatsApp, social, SMS, and web chat while leveraging AI tools to streamline operations and enhance self-service capabilities for administration. -
Contact Center
Elevate performance
Connect with customers effortlessly, boost support, and resolve issues with intuitive AI-driven tools and real-time analytics for optimized interactions.
Featured Dealership Integrations
Seamless integrations and partnerships with leading CRM and Dealer Management Solutions (DMS)
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Tekion
Unify your automotive retail ecosystem to deliver a seamless experience for both customers and dealership staff. -
Car Wars
Enhance call tracking, improve customer experience, and access actionable metrics fully integrated with all major dealership CRMs. -
Communify
Boost customer satisfaction and employee efficiency with comprehensive displays of client information at your fingertips. -
Purple Cloud
Manage all engagements seamlessly with call tracking, texting, and chat fully integrated with all major dealership CRMs. -
Momentum
Increase sales, improve transparency, and boost loyalty — with communications directly into Momentum CRM.
If you are an automotive vendor and want to connect, check out our API marketplace.
Features built for exceptional customer experience
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Voice, Video, Chat
Streamline communication into one system — call, text, and fax from the same number. -
Attendant Console
Easily handle incoming calls, call routing, and transfers in one consolidated hub. -
Unified Admin
Streamline management with all your communications settings in one place. -
Integrations
Connect your preferred CRM and DMS (Dealer Management System) tools seamlessly. -
Virtual Fax
Send and receive faxes online without a machine or separate phone line. -
Mobile App
Use the top-rated GoTo app to make calls and meetings on mobile, desktop, or web. -
Reporting & Call Recording
Train team members and resolve disputes with comprehensive call recordings. -
SMS Node for Dial Plans
Send automated text responses and app download links to callers. -
Campaign Registration & 10DLC
Register in the GoTo Admin Portal to ensure compliance (10DLC). -
Call Source Tracking
Track source of incoming calls through our partners to measure ROI. -
Partner ROI Reports
Access partner ROI reports to demonstrate value and ROI. -
Mobile App Attribution
Track all activity in your CRM and ensure mobile adoption.
One communications platform for the entire team
Unlock peak performance
- Access customer history instantly through seamless CRM integration.
- Keep leads warm with automated follow-ups by call, text, and emails.
- Close deals anywhere by voice, video and a world-class mobile app.
- Engage remote buyers with virtual vehicle tours through GoTo Connect.
- Manage dealership calls and texts right from your dealership number.
- Receive AI-generated meetings summaries, key points, and actionable next steps
- Enlist message assistant for help writing and responding to messages faster
- Quickly see post-call summarization and call notes, reducing admin for your sales and service teams
See how GoTo works for dealerships
Case Study: Larry H. Miller
Learn how GoTo Connect helped Larry H. Miller Dealerships support more customers more efficiently by delivering outstanding customer service – from anywhere.
Case Study: BMW of Murray
Overcoming the challenges of a legacy phone system can unlock amazing growth and better ways of working. See how one dealership made the switch.
eBook: GoTo for Dealers
Get the guide to see how GoTo’s award-winning cloud phone system plus customer engagement tools help your dealership reach customer anywhere.
Transform your dealership today
Never miss a call. Never miss a sale. GoTo Connect offers everything you need to stay connected when it matters most.
FAQs
GoTo Connect offers a suite of tools designed to enhance communication and collaboration within automotive dealerships. These tools include:
- Unified Communications: Combine voice, video, and messaging into a single platform for seamless communication.
- Contact Center: Manage customer interactions efficiently and effectively with advanced routing and reporting.
- Online Meetings: Conduct virtual meetings, webinars, and training sessions with ease.
- Team Messaging: Collaborate in real-time with instant messaging and file sharing.
Yes, GoTo Connect can significantly improve customer service in automotive dealerships with features such as:
- Interactive Voice Response (IVR): Automatically route calls to the appropriate department or agent.
- Call Recording: Monitor calls for quality assurance and training purposes.
- Customer Relationship Management (CRM) Integration: Connect with your existing CRM system to provide personalized customer experiences.
GoTo Connect offers a range of tools that enable effective management of remote teams, including:
- Video Conferencing: Conduct face-to-face meetings with remote employees.
- Screen Sharing: Collaborate on documents and presentations in real-time.
- Remote Access: Allow employees to access company resources from anywhere.
GoTo Connect integrates with a variety of popular automotive dealership systems, including CRM platforms, inventory management software, and point-of-sale systems. This ensures a seamless workflow and minimizes disruption.
Choosing GoTo Connect for your automotive dealership offers several benefits, such as:
- Improved efficiency and productivity: Streamline communication and collaboration processes.
- Enhanced customer satisfaction: Provide better customer service through advanced communication tools.
- Reduced costs: Consolidate multiple communication systems into a single platform.
- Scalability: Easily adapt to your dealership's changing needs.
- Reliability: Enjoy a robust and reliable communication solution.