Get 6 FREE months of game-changing IT when you switch to GoTo Resolve. Offer ends 9/30/24. Contact us to learn more

GoTo Resolve vs. TeamViewer

GoTo Resolve is the most secure TeamViewer alternative, offering premium features without the premium price tag.

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Award winning GoTo Resolve multi-channel platform support tools.
Looking for the best TeamViewer alternative? Meet GoTo Resolve.
GoTo Resolve Premium TeamViewer Corporate
Remote Access and Support Green checkmark. Green checkmark.
Zero Trust Security Architecture Green checkmark. Red cross to indicate unavailability.
Helpdesk Green checkmark. Red cross to indicate unavailability.
AI Insights Green checkmark. Red cross to indicate unavailability.
AI Assistant * Green checkmark. Red cross to indicate unavailability.
Antivirus Management ** Green checkmark. Red cross to indicate unavailability.
Pre-scripted, step-type automation Green checkmark. Red cross to indicate unavailability.
Patch Management Included $$ Green checkmark. Red cross to indicate unavailability.
Device Monitoring Included  $$ Green checkmark. Red cross to indicate unavailability.
Remote Execution Included  $$ Green checkmark. Red cross to indicate unavailability.
Asset Management Included  $$ Green checkmark. Red cross to indicate unavailability.
Integrations Included  $$ Green checkmark. Red cross to indicate unavailability.
*TeamViewer offer AI-assisted scripting only
**TeamViewer only support ThreatDown (powered by Malwarebytes)
$$ TeamViewer offers only as a paid add-on

GoTo Resolve outperforms TeamViewer where it matters most

See the top 3 reasons IT leaders and small- and medium-sized businesses are turning to GoTo Resolve vs. TeamViewer for consistent, consolidated support.

Security

Security you can trust with Zero Trust

  • GoTo Resolve goes the extra mile with the industry's first and only zero trust access controls, offering a level of security TeamViewer can't match.
  • Unique codes and a run-only applet for remote sessions keep devices protected compared to TeamViewer's reusable ID and password login methods.1
  • IT leaders trust GoTo Resolve's spotless security reputation against TeamViewer's latest roundup of breaches.(2,3,4)
Diagram of GoTo Resolve's zero trust security architecture with signature key.

ease of use

Ultimate ease of use

  • GoTo Resolve outperforms TeamViewer in Ease of Admin, Quality of Support, and Business Partnership categories according to trusted review site G2.5 
  • Pin-based remote sessions allow end-users to easily access agent assistance versus cumbersome app downloads for TeamViewer classic support sessions.6
  • GoTo Resolve’s innovative AI assistant, GoPilot, offers screen translations, session notetaking, device diagnostics, remediation tips, and more, breaking every barrier and turning IT support agents into IT super agents.
GoTo Resolve support dashboard with options for instant remote support, mobile device support, and camera share.

functionality

Fully integrated functionality

  • GoTo Resolve's native remote monitoring and management (RMM) system lets you quickly handle tasks like patching, task automation, and background management, all without any scripting.
  • GoTo Resolve's native, multi-channel ticketing solution seamlessly pairs with existing support workflows, unlike TeamViewer pricey add-on or integrations.
  • Customers save nearly 70% with GoTo Resolve's all-in-one platform vs. building a bespoke toolset with unnecessary add-ons for Antivirus, Remote Execution, or Ticketing like TeamViewer requires.7
Use direct links or emails to invite your end-user to a support session with GoTo Resolve.
"GoTo Resolve allowed us to do more in the first week than we were able to accomplish in a year with our previous RMM solution (TeamViewer), and at a fraction of the cost."
Steve Snider, System Administrator Eastern Industrial Automation
"GoTo Resolve allowed our small-but-mighty team of agents to provide a variety of support: from powerful proactive support like task automation to simple, fast remote control with ease."
Mark Darrah, Owner Nationwide IT Consultancy
"GoTo Resolve's user- and agent-friendly remote support functionality is invaluable for our core support use cases, while the rapidly expanding endpoint management features give us many new avenues of support to offer our customers and grow our business."
Yaron Assabi, Founder Digital Solutions Group

See why IT pros pick GoTo Resolve

With so many amazing features, GoTo Resolve has become a favorite for IT leaders across all industries. Here’s just a glimpse of what our all-in-one IT support solution has to offer.

It’s time to make more possible with GoTo Resolve

For a limited time, switch to GoTo Resolve and receive 6 free months of game-changing IT. Contact our team or get started with your free 14-day trial today to learn more.

Start for Free Contact Sales
Promotion ends September 30, 2024, at 11:59 PM EDT time. Offer valid for net-new GoTo Resolve customers only.
This offer cannot be applied to product renewals or product swaps.
  1. https://oxleyconsults.com.ng/aritcle/potential_risk_of_remote_access_software/
  2. https://www.zdnet.com/article/following-oldsmar-attack-fbi-warns-about-using-teamviewer-and-windows-7/
  3. https://www.bleepingcomputer.com/news/security/teamviewer-confirms-undisclosed-breach-from-2016/
  4. https://www.bleepingcomputer.com/news/security/teamviewer-abused-to-breach-networks-in-new-ransomware-attacks/
  5. https://www.g2.com/compare/goto-resolve-formerly-gotoassist-vs-teamviewer-remote?category_id=&company_segment=
  6. https://www.youtube.com/watch?v=zNH65Zezyxo&list=PLYvl6So5EtRdtKY0-cxrUV3UalYAXLEEj&index=4
  7. https://www.goto.com/resources/case-study-tti